The Process

• If you have a workplace problem or query you can do one of the following:

Contact your Shop Steward
Contact your Union Organiser
Phone the Workers Rights Centre (WRC) on 1800 747881
Email your query to WRC on wrc@siptu.ie (please include your membership number if you have it)

• When you contact the WRC, the first person you talk to will be a WRC Information Assistant who will provide information and advice on your problem.

• If your case is complex the Information Assistant will pass it on to the WRC Centre Supervisor.

• The WRC Centre Supervisor will refer your case for approval to your Union Organiser.

• The Centre Supervisor then allocates the case to a WRC Advocate who will contact you directly.

• If necessary the WRC Advocate will organise a personal confidential meeting to discuss your case.

• Where possible the same WRC Advocate will assist and represent the worker with their case in whatever employment forum it must be taken to in order to secure a resolution.